Welcome to La Casa de Juana

Before you embark on a delightful culinary journey through our Mexican cuisine, we kindly request that you take a moment to read and understand the following terms and conditions that govern your experience with us.

1. Reservation Policy

We recommend making reservations in advance to ensure a seamless dining experience, especially during peak hours. Reservations can be made by contacting us via phone or through our website.

2. Cancellation Policy

We understand that plans may change. If you need to cancel your reservation, please inform us at least 24 hours in advance. This allows us to accommodate other guests and make necessary adjustments to our seating arrangements.

3. Dress Code

While we encourage a relaxed and comfortable atmosphere, we kindly request appropriate attire to ensure an enjoyable dining experience for all our guests. We appreciate your cooperation in maintaining a pleasant ambiance.

4. Service Charge

To enhance the convenience of our guests, a discretionary service charge may be added to your bill. This fee goes directly to our dedicated staff who work hard to provide you with exceptional service.

5. Allergies and Dietary Restrictions

Your safety and satisfaction are our top priorities. Please inform your server of any allergies or dietary restrictions, allowing us to accommodate your needs safely. Our kitchen staff will take special care to prepare your meal accordingly.

6. Alcohol Policy

We proudly serve alcoholic beverages to guests aged 21 and older with a valid ID. We encourage responsible drinking and adhering to local alcohol consumption laws and regulations.

7. Lost Items

La Casa de Juana is not responsible for lost or stolen items on the premises. Please keep your personal belongings secure during your visit.

8. Feedback and Concerns

We highly value your feedback. If you encounter any concerns during your visit, please do not hesitate to communicate with our staff. We are committed to addressing your feedback promptly and ensuring your satisfaction.

9. Respect for Others

We maintain a respectful and inclusive environment. Disruptive behavior towards other guests or our staff will not be tolerated. We aim to create a welcoming atmosphere for all who visit our establishment.

10. Menu and Pricing

Our menu items and prices are subject to change without notice. While we strive to provide accurate information at all times, factors such as seasonal availability may lead to adjustments. Please check our menu for the latest offerings and pricing.

By choosing to dine at La Casa de Juana, you agree to abide by these terms and conditions. We hope you have a wonderful and memorable experience with us. If you have any questions or require further clarification, please do not hesitate to reach out to our staff. Thank you for selecting La Casa de Juana for your dining experience. Enjoy your time with us!